Table 4
Spilled liquid on the product (inside the product) | Traces of fluid leaks outside or inside the product. The smell of burning | Violation of the rules for using the product |
The smell of burning | The surface of the product, the inside of the product | Incorrect connection, drop, unauthorized repair, liquid ingress into the product |
Violation of seals, geometry or initial state of the surface of the product body | Connection point of body parts (breaks, cracks), torn fastener slots | Opening (or attempted opening) without special tool. Unauthorized autopsy |
Traces of the life of insects or animals | The surface of the product, the inside of the product | Cockroaches, ants, bedbugs, animal fur, etc. |
Broken controls and work modes | Power Buttons and Adjustment Knobs | Mechanical impact (hits, falls, etc.), careless use |
The inability to accurately identify the serial number. Worn, damaged numbers, company stickers | Locations of factory labels, installation locations of branded stickers | Mechanical, thermal impact, etc. Unauthorized opening |
Chips of the body of the product, cracks | Product cabinet corners, back of cabinets, bottom of cabinet, stand mount, trays, lids, tubes | Mechanical impact (shocks, falls, careless operation of the product, etc.) |
Mechanical damage to electrical and radio products (ERI) in the product, as well as current-carrying tracks | Violation of the rules of operation. Careless handling of the product | |
Electrical damage to ERI or current-carrying tracks, determined visually | Incorrect installation of mating elements, operation of the product in abnormal (undocumented) modes | |
The absence of full-time ERI in their places, the presence of installed non-standard ERI. Traces of soldering | Violation of the rules of operation. Attempt to self-repair | |
Strong dust or contamination of the product, condensation inside the product. Mold, fungus, plaque of organic and inorganic origin | The inside of the product, the surface of the product | Operation of the product in conditions not intended for this class of products |
Foreign objects inside the product (paper clips, buttons, etc.) (for products with ventilation holes or user access channels without opening the product) | Violation of the rules of operation | |
Deformation of connecting cable connectors, deformation of connecting cables or their visible damage | Connecting cables and connectors | Rough mechanical impact, careless docking, distortions during installation |
The device does not boot, hangs on the LADA logo, white screen | FLASH memory chip | Software corrupted. User reprogramming attempt |
Broken display, cracks or scratches on the display surface | Product surface | Mechanical impact (hits, falls, etc.) |
Violation of the anti-glare, tinted display coating | Display surface | External influence «aggressive» liquids (spraying aerosol cans near the screen). Using unacceptable technical fluids to clean the monitor screen |
Notches in the places of fasteners of the type «latch» | Product body, product surface | Attempt to self-repair |
Traces of the mounting tool on the slots of the screw connections of the housing elements or next to them | Product body, product surface | Attempt to self-repair |
The screen does not respond to touches | Display | Mechanical impact (hits, falls, etc.) |
Distorted colors (red, green, etc. screen tint) | Display | Mechanical impact (hits, falls, etc.) |
Cannot connect to phone, unstable Bluetooth function | Individual incompatibility between phone and product | |
Search for radio stations does not work | Antenna cable | Antenna cable break. Improper installation of the product on the vehicle |
After inserting a USB flash drive with audio files, the product does not detect files in the audio player window (won't switch to audio player mode) | USB cable | Broken USB cable. Improper installation of the product on the vehicle. Unsupported USB storage type |
After inserting an SD card with audio files, the product does not detect files in the audio player window (won't switch to audio player mode) | Unsupported SD card type | |
Video files not playing, slow video playback, no sound/picture when playing video files, out of sync video and audio when playing video files | Unsupported video file format | |
Freezes, unstable operation, eliminated by rebooting the product (by long pressing the power button) |